We want you to love your Mia Montreal purchase, but if something’s not quite right, we’re here to help. Here’s everything you need to know about returns, refunds, and exchanges:
You have 14 days from the day your order arrives to start a return. To qualify, your item must be:
How to Start a Return:
A heads-up: You’ll cover the return shipping cost unless your item is defective or we made a mistake.
We’ve got you covered if:
Not Defective:
Once your return gets to us and passes inspection, we’ll send your refund back to your original payment method within 7 business days. We’ll email you as soon as it’s done.
Got the wrong size or something’s not quite right? If your item is defective or damaged, we’ll replace it. Just email us at info@miamontreal.com, and we’ll take care of you.
Some things are final sale and can’t be returned, like:
If it’s been more than 7 business days:
We want to make this process as smooth as possible for you. Questions? Reach out anytime at info@miamontreal.com—we’re here to help!