At Mia Montreal, we’re committed to making your shopping experience effortless. Here’s everything you need to know about shipping:
We aim to ship your order as quickly as possible. All orders are processed within 1-3 business days, excluding weekends and holidays. Once shipped, you’ll receive a confirmation email with tracking details.
Canada: Free standard shipping on all orders.
International Orders: Shipping costs vary by destination and are calculated at checkout.
Canada: 8-12 business days
USA: 10-15 business days
International: 12-18 business days
Note: Delivery times are estimates and may vary due to factors beyond our control.
Every order includes a tracking number. You’ll receive it via email once your package ships, so you can monitor your delivery every step of the way.
For international orders, customs duties or taxes may apply when your package arrives. Mia Montreal is not responsible for these fees. Please check with your local customs office for details.
If your package is marked as delivered but hasn’t arrived, email us at info@miamontreal.com, and we’ll help resolve the issue.
Note: Mia Montreal is not responsible for packages lost or stolen after delivery has been confirmed.
If your item arrives damaged, email us right away at info@miamontreal.com with your order number and photos of the damage. We’ll work quickly to arrange a replacement or refund.
Double-check your shipping address before placing your order. If you notice an error, email us at info@miamontreal.com as soon as possible.
Once an order has shipped, we may not be able to update the address.
For any other shipping questions, reach out to us at info@miamontreal.com.