At Mia Montreal, we’re all about making your shopping experience seamless and stress-free. Here’s everything you need to know about getting your favorites delivered:
We work quickly to get your order on its way. All orders are processed within 1-3 business days (excluding weekends and holidays). You’ll receive a shipping confirmation email with tracking details as soon as it ships.
Estimated delivery times (excluding processing time):
Note: Delivery times are estimates and may vary due to factors beyond our control.
Every order comes with a tracking number. Once your package ships, you’ll get an email to keep tabs on your delivery every step of the way.
For international orders, customs duties or taxes may apply upon delivery. Mia Montreal is not responsible for these fees—please check with your local customs office for details.
If your package is marked as delivered but hasn’t arrived, email us at info@miamontreal.com, and we’ll help resolve the issue.
Note: Mia Montreal is not responsible for packages lost or stolen after delivery has been confirmed.
If your item arrives damaged, email us at info@miamontreal.com with your order number and photos of the damage. We’ll arrange a replacement or refund right away.
Double-check your shipping address before completing your order. If you notice a mistake, email us at info@miamontreal.com as soon as possible. Once your order has shipped, we may not be able to update the address.
For any other shipping questions, we’re here to help! Email us at info@miamontreal.com anytime.